Satisfaction Guarantee

We stock quality pool and spa equipment and supplies from the most renowned manufactures in Australia and the world and we are confident that you will be very pleased with your purchase. If for any reason you are not satisfied with a product, you are welcome to return it to us for a refund or exchange within 30 days of the purchase date. The refund will be issued to the full amount paid for the product including shipping.

Terms

• You must contact us within 30 days of the date of purchase.
• The product must be returned in good conditions.
• Products damaged because of incorrect use, negligence or misuse will not be accepted.
• All components, accessories and original packaging must be returned.
• A copy of the original receipt must be included with the return.
• Products must be shipped or returned to our Penrith NSW warehouse using a pre-paid label we will supply.

If you have any questions about our return policy, please contact us on 1300 766 619 or through our “contact us” form.

How to return a product

For more details including the steps required to return a product click here